Unified HVAC Service

After seeing American Standard rated as a top air conditioning brand, I started looking for HVAC contractors that install it. I asked Unified HVAC Service for an estimate, along with a few other companies, and Camden came out the same day. He was polite, very knowledgeable, and explained the whole HVAC replacement process in simple terms for my wife and me. He reviewed the system options, ductwork needs, equipment sizing, and financing choices, which was very helpful since no one else had gone into that much detail. We chose them for our new AC system installation because they were able to begin the next day, which really mattered during the hot weather in Newton. The install took most of the day because Roger explained that the ducts, valves, refrigerant lines, and other connections had to be custom fitted to match the new unit. Our home is older, so some parts of the system needed updates to meet current HVAC standards and improve airflow and efficiency. Roger, Zachary, and Camden did a great job. They worked carefully, kept everything moving smoothly, and made sure the new air conditioner was set up properly and running the way it should. They were also very good around our three dogs, which made the whole process much easier since they had to go in and out through the yard many times. What started as a stressful AC breakdown turned into a smooth and painless experience, and now everything is cooling perfectly. I highly recommend them.

Zachary was the first AC repair technician we used after moving to Newton, and he did an excellent job on our system. Later, the company he had been with changed, and the service was not the same, so I was unsure who to call for reliable air conditioning and furnace service. I was very glad to reconnect with Zachary and learn he had started his own HVAC business. Since then, every visit has been professional, honest, and focused on what our unit actually needs. He takes the time to explain the repair work, keeps the AC system running efficiently, and never tries to push extra services or parts that are not necessary. It is a relief to have a dependable company for heating and cooling service in Newton, especially when you want your home comfortable through warm summers and cold New England weather. I highly recommend this team to friends and anyone needing AC repair, furnace service, or general HVAC maintenance. The work is reliable, the service is excellent, and you can feel confident choosing them for your heating and air conditioning needs.

my ac system started blowing warm air through the house, and with the indoor temperature climbing, it became a real concern for our family and pets. after dealing with a home warranty referral that could not send anyone soon, i kept searching and was given the contact info for company: unified hvac service. from the first phone call, the woman i spoke with was very kind and understanding, and roger came out much faster than expected because of our situation. he was professional, friendly, and worked quickly to diagnose the problem. the issue turned out to be a failed compressor, and the indoor fan was not moving properly. since it is an older hvac unit, i knew there could be bigger repair concerns, but he explained everything in simple terms and got the air conditioning running again so the apartment cooled down fast. i really appreciated how helpful and responsive the team was. they showed genuine care, communicated well, and made a stressful ac repair much easier. zachary and the team did a great job, and i would absolutely ask my home warranty company to send them again for any future heating or cooling service. i am very grateful for their quick help, honest work, and the way they made sure everything was working right before leaving. i highly recommend them for hvac service, ac repair, and overall dependable customer care.

our recent experience with the hvac team was very positive. after a couple of cold nights without heat in Newton, roger came out first thing in the morning and made three service visits to fully diagnose and fix the furnace issue. he worked through the problem carefully, replaced a few worn components, and installed an updated Nest thermostat so the heating system now runs the way it should. we also appreciated that the billing was handled fairly given the service challenges and the cold weather. very professional, responsive, and easy to work with. it really feels like we have found a reliable hvac partner for ongoing heating and thermostat service.

We just had a new Trane AC unit installed by Unified HVAC Service, and the whole experience was excellent. Roger, Zachary, and Camden were professional, friendly, and easy to work with from start to finish. The installation was smooth, they explained the system clearly, and their knowledge of AC service and performance really stood out. The team also did a great job cleaning the AC vents, which helped everything feel fresh and complete. It is hard to find this level of customer care, workmanship, and attention to detail. I highly recommend them for AC installation, repair, and overall HVAC service.