Spacious Planners Pte. Ltd.

This is our second time with Spacious Planner. The first was 7 years ago for our HDB. We came back to Spacious Planner again for their good work in design and workmanship, particularly carpentry. This is our first time working with Eunice. She listens well, overcome the challenges on space and layout with good designs. Her coordination with the contractors were seamless. Recommendations on curtain, electrician, lightings were good. The renovation was completed on time and smoothly.

We chose Spacious Planners because of our ID Jeannie. We had decided to have a major renovation done for our current home, and went to Jeannie to help us with space planning for our family of 5. Jeannie and Chia Chia were both attentive to each and every family member's needs and requests. They made a house visit to take note of what we needed, and also had conversations with us to find out what we wanted in our various personal spaces. We were quite ready to start renovations according to the first design as it fit most of our requirements. Our final house design looks very close to the first designs with a few changes. From the day they took over the house to the handover day, Jeannie kept us appraised with the work progress and kept us updated at every step of the way. Even with the surprise changes that had to be made, they presented to us solutions that suits our needs. Considering that it was an overhaul of the house, the time taken by Jeannie and her team was about 2.5 months. They delivered earlier than expected. We highly recommend Spacious Planners to anyone looking to renovating their place. In fact, we have sent some of our friends Jeannie's contact. Friends and family alike both find it amazing that they managed to plan so much more space than what we had before the renovation. Thank you Jeannie & Chia Chia for the many hours that went into the discussions, designing and co-ordination for the renovation of the house.

Jeannie and her team were very professional in their work. There was not hard selling but purely discussion on what works best for the owners according to needs and affordability. Jeannie and team offers valuable suggestions and alternatives for rhe reno work as well. We are very happy with the quick response and constant updates. There are s all hiccups ,but nothing that can't be solved. Will greatly recommend .

All home renovations have issues be it minor or major ones. Most importantly, is whether the company u chose to take charge of your home renovation has ownership to what they are doing. Spacious Planner has shown exceptional ownership and leadership in my home renovation. They are definitely worth recommending. Thank you Jeannie and Yue En for all your patience in me.

After almost 2 years of renovation with them, I found many defects like cracked wall tiles and electrical issue. Despite call & text, though was responsive but not helpful and seems kind of not interested. Even during the reno, we have to inspect their work, caught a few incidents on improper installation. Never in mymind that we as clients need to do project management for them. The recommended supplier was dishonest about one of the lighting prices as it's almost doubled of other supplier, my mistake is to fully trust their recommendation. My toilet bowl was changed as it does not has what we requested and was last minute, now everytime i see this toilet bowl I think of their recommendation. Engage then means you better monitor their works & quotation. 23Oct - here's some issues & for you to reach out to me. 4Nov - Found the tripping caused by faulty oven and not electrical fault, solved. Sealant completed, but still never cleaned properly Tiles replaced. Over charging not solved Toilet bowl not solved. Overall my comment since after completion is SP is good at design but failed to ensure site compatibility, good at finishing work fast but failed to ensure work are done properly, tiling guy changed in the middle of the project caused unequal workmanship, poor or no project manager on site to ensure work are carry out proper and quality workmanship, as owner you better monitor yourself and be presence at site. SP good at promises but failed at living up to them. Saved money on clearing rubbish, the whole house was filled with rubbish for the reno, have to wait till no place tob walk then cleared. 21Dec With regards to your 3 points 1. Supplier Pricing We trusted your ID in his recommendation, only when found out that the pricing was much higher than other shop & even online. The explanation was ridiculous and thought we're naive and don't understand. I let it go as we've other purchases which is much larger than the smart lighting. Also your supplier is related to the ID, which give me doubt if the costing given is standard market price. Some additional background info that we changed to this supplier from the previous by your ID recommendation. 2. Toilet Bowl Change When we confirmed during the selection for a wall hung tornado flush, there wasn't any comments it wasn't available. The payment was made full and it seems everything was OK, over $10k was bought from this same supplier as above. Only during installation, we were told there wasn't any available tornado flush model. We got no choice but to accept the replacement, only to found out that it was not working properly. Why last minute? Trusted you with our requirements and make full payment based on our requirements and yet changed last minute, why? 3. Workmanship & site management Is our renovation too simple or not worthy to ensure it's done properly? There's no proper management and upkeeping of the place was messy due to uncleared rubbish every where, the reason was to save cost and cleaned at 1 go rather than everyday. No doubt it's not possible for the ID to be at site full day but no clear instructions was given to the workers, since we were there most of the time and caught non-compliance installation which is different from our requirements. Fortunately we are there to inform your contractors our requirements to avoid any further wrong installation. Your ID didn't perform a proper job as he's not around most of the time and keep changing workers on electrical, plumbing, tiling & carpentary. If everything is done properly and monitor. we won't asked your to rectify. How you managed or reinforced your future works is none of my business, you being in this business for so many years can still make the same common mistakes in any projects. I'm not sure what else will breaks or cracks in future, but it's certain that I got no other choice but to contact you again. I'm being reminded of your poor workmanship everytime I flushed my toilet.