once claimed
Lavin Organizasyon & Davet Evi & Nişan
Ranked #3 of 5 in Iskenderun · How we rank →
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I found it unethical that you held my photos hostage, saying "you'll get the photos if you pay the extra 7500 TL fee," because I didn't pay the extra. I wish I hadn't chosen this place. Every experience is a lesson. I've clearly understood that from now on, it's essential to sign a contract when purchasing any service. You demanded an extra fee after the engagement party, despite our agreement. When I refused to pay, your message saying, "What are we going to earn? Your guests came to fill their stomachs, we're not a restaurant," was also unprofessional. Five days after my engagement, you issued an invoice and said, "Complain wherever you want, the invoice has been issued." Of course, I filed a complaint with the Consumer Arbitration Board. But if I were to have another engagement party, I would do it in the middle of the street and hire a truly professional photographer. It's also quite strange that the photographer, to whom I paid in cash beforehand, never responded to my messages. As your waiter said, you've never seen such a large crowd at my engagement party. Because you market a venue that doesn't even hold 100 people as holding 100, and when 100 people showed up, you claimed 126 people came. The reason given was that they had so many chairs that they removed them all. However, upon reviewing my invitations and videos in detail, I found that 98 people attended. You're claiming that more people attended than you expected by counting empty chairs. This is the first time I've experienced such a disgrace. I've organized and attended many events both domestically and internationally, but this is the first time I've encountered such an unprofessional business that does everything solely to get more money from the customer. Even if they have 100,000 five-star ratings (because friends and relatives are leaving reviews as if they received service), only I and God know the terrible experience I went through after my happiest day.
Although we agreed on the price in April and I made the payment without any problems, I refused to pay the extra 7,000 lira (which I found unfair) the day after my engagement. In response, they withheld my photos and kept them, which was clearly stated in a message. Of course, I filed a complaint with consumer rights. Weeks later, I learned that, coincidentally, they also demanded an extra 7,000 lira for a completely different engagement. What kind of system, what kind of setup is this? It's truly unbelievable. I would never recommend them. If I had known my happiest day would end like this, I would have held it in my own living room. Indeed, my living room is much bigger than the venue. Unfortunately…
I came across LavinDesignEvents on Instagram, and they truly create wonders with their events. As Mazi Restaurant in Karaağaç, where we also have our own restaurant, I would like to thank organizer Bircan Hanım for the awareness and wonderful things she creates. I definitely recommend them to crown your special days 🌸🤍
Bircan Hanım's energy is amazing, and she takes care of every detail as if it were her own family. It was a wonderful event; their smiling faces and customer satisfaction make them number one in Iskenderun, you can definitely choose them. They added color to our most beautiful day, we're so glad they exist ♥️
Nişanıma dair her şey en özenli en harika şekilde düzenlendi bütün detaylar mükemmel oldu Bircan hanımın eline emeğine sağlık ilgisi için çok teşekkür ederim 🙏🏻