Lahden Datatronic

I ordered three items, all of which were displayed as "in stock" on the website at time of placing order. The next business day two of the items were displayed as delayed due to no stock, so I call the customer service and it turns out that the website stock does not correspond with what their real stock is. For one of the parts I was on a WAITING LIST AT PLACE 70! For a part that was supposedly "in stock". So I ask the customer service agent to refund me the two delayed parts and ordered them from elsewhere, this process worked fine. A week later and I get all my other parts from other retailers but I still haven't received the last part from Datatronic so I go to check and even this last part has been delayed now. I call the customer service again and it's supposedly coming into their stock today... 11 days later from when I ordered a product that was meant to be there the day of. Miserable experience, I don't think I will be ordering again. Their customer service answers quickly and handles things professionally, that is the only silver lining I could find here.

They were very slow and what was shown as in stock wasn't actually in stock. I'm still waiting on my order, it's been 9 business days and I live less than 2 hours away and from what I can see they haven't even sent it yet.

If you ready to wait more than 10 days for processing your order this store is for you. Support cannot handling the problem over the phone, email is ignored. Will wait for a while and than cancel my order. It’s better to pay 5€ more to competitors store and get your goods in 2-3 days.

I ordered my stuff a month ago and I haven't still received them. They stopped replying my emails. I will now try to cancel the order and get my money back. I would not order anything from here.

Good to have a local corner store. The price might be little higher than online but warranty cases and part failures are soo much easier to handle locally