スマホ修理工房鳥取米子店

I was worried about getting a new iPhone 8 because I'd heard the back was prone to cracking, but now that it's been coated, I can use it with peace of mind. The staff member's explanation was polite and easy to understand, and they were very pleasant. There's a parking lot nearby, making it easily accessible, and there are many cafes in the vicinity, so I was able to enjoy some cafe hopping while waiting. I heard they also do repairs, so I'll definitely go back if I have any further problems.

I think it's best to stop sending it in for repairs. In my case, I ended up throwing away about 30,000 yen.

I used their service a little while ago. The phone support was polite, and the reviews seemed positive, so I requested a battery replacement and a repair for a faulty charging port. I only skimmed the terms of service and received a polite explanation before the repair, but the screen, which wasn't cracked before, came back completely shattered. They said, "I admit I didn't look carefully enough, but it was probably this (a tiny, almost invisible scratch) that caused the screen to crack. If there was no scratch, it wouldn't have cracked, so I think this is the cause. If you want the screen repaired, there will be a repair fee." First of all, they didn't apologize despite the screen being completely shattered, and to make matters worse, they tried to charge me even though the phone came back broken after being repaired. I was extremely disappointed. I paid the amount they quoted without complaining or making any objections, but I'm extremely disappointed with their response and excuses, especially considering their high ratings. I admit it's my fault for not reading the terms of service carefully, but I'm still very upset, even several days later.

The shop advertised, "If our repair price is even one yen higher than another shop, please contact us." When I inquired about a competitor in the same area offering a lower price, I was told that they used different materials (or so I suspect), and that if I wanted the cheapest option, I should go to that shop. I also contacted the head office of the company that operates the iPhone repair shop, but they confirmed that their response was incorrect. It was extremely disappointing to receive such a response from a business that uses its brand name for its business. 😔

I had the battery replaced on my iPhone 8. They had plenty of iPhone cases available, so I didn't get bored while waiting. I'd definitely like to use this service again if I have the opportunity.