株式会社フロンティア 東京オフィス

This time, we had them create a website for our rental space, Kaishu, and they created a tasteful design with a calm atmosphere and a Japanese theme. We are very satisfied with the design, which was tasteful and matched our image. They also made it easy to understand how to update the website, provided excellent after-sales service, and handled everything very carefully from start to finish. The number of people actually looking at the website is increasing, so we are very glad that we asked them to create it.

The salesperson was enthusiastic, which was great. However, they quit very quickly. There was no contact after they left, and no replacement was assigned. If you want to make changes to the website after it's created, you have to pay or do it yourself. It's difficult without a certain level of knowledge. There is some support, but the response is incredibly slow, and work doesn't progress. The effectiveness of AI posting is questionable. I've been using it for about six months, picking content from other AIs, but the effect is subtle. Frontier hasn't provided any data or feedback on the current situation or how much improvement there is. Basically, having to decide the website's structure, content, and design myself is terrible. The salesperson said that website quality is important, but they didn't help in that regard. I'm using it because I have a contract, but honestly, I want to quit once the payments are finished. Those considering using it should not expect support or advice. That's all.

It's fine to make familiar sales calls, but they just talk about whatever they want without understanding what you're trying to say. In the end, they insist that they're not selling, even though they're not making sales calls.

Every time I visit, the staff member is kind and explains things clearly. They always make good suggestions, which is very helpful.

Your strong support has led to us winning projects. We look forward to continuing to rely on you in the future.