株式会社クラスト 久留米本店

I've been using this real estate agency since I came to Fukuoka two years ago. The staff are really friendly, and out of all the real estate agents I've used so far, this is by far my favorite. They've always responded carefully to my small requests and whims, and even when I thought something was impossible, they were kind enough to work with me to think it through. They're the kind of people I can rely on for any worries I have about moving or daily life, knowing that I can come to them for advice! I would wholeheartedly recommend this real estate agency to anyone looking for an apartment in Fukuoka. I look forward to working with them in the future ☺️

I received assistance with purchasing a used house. Although it was only for a few months, they consistently provided courteous and prompt service. Their responses were quick, and even when there were delays in communication with the seller and the bank, they covered for me, for which I am extremely grateful. Thank you very much.

We received a lot of help with the purchase of our used house. You responded quickly in terms of the house itself, the loan, and insurance. We were grateful that you came all the way from far away despite the busy schedule of just 1-2 months. Thank you very much.

This is a very polite and trustworthy company. As I have no experience living alone, I consulted them about even the smallest of things, but they were very helpful and answered my questions. They don't just follow a manual, but rather respond quickly and appropriately to whatever I ask, which is very helpful.

I'm writing this because Booking.com is unfairly rejecting my review. I stayed at the Minami-Fukuoka Renaissance for a month. 1. Despite being a non-smoking room, the room still smelled bad from my previous stay. 2. When I complained and asked for a room change, they lied and said, "There are no other rooms available." 3. They acted as if the guest's nose was the problem. Their phone service was terrible. They even apologized. 4. They tried to scam me out of an unreasonable amount by using city taxes as an excuse. 5. All the furniture in the room was cheap stuff from Amazon. 6. The springs in the bed hurt my skin, and the chairs and table were made of plastic pipes, making them completely uncomfortable. 7. The price was a rip-off. There are better rooms in better locations for less. ...and so many other flaws. As you can see from the fact that they lie to their guests and only stock cheap furniture, they don't care about their guests' comfort; they just want to make money by deceiving them with cheap products.