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"Let me start by saying that we spent a long time searching for a reliable contractor to create a website catalog with a booking feature for our new spa salon. We turned to AHEAD after an unsuccessful experience with a freelancer who delayed the deadline and created inoperable functionality. I'd like to point out that the process was clearly organized. They assigned us a personal manager and held an in-depth briefing where they didn't just ask standard questions but delved into our business processes: how clients book appointments, how administrators work, and what kind of reporting we wanted. This inspired confidence. The design stage went through several iterations. We were shown three different concepts, settled on one, and then refined it thoroughly. The designer didn't just draw pretty pictures; he constantly explained the layout of elements from a user-friendly perspective. We paid special attention to the mobile version—now over 60% of our requests come from phones. Our greatest strength is development. They created an intuitive admin panel for us, allowing us to edit price lists, add promotions, manage technician schedules, and view booking statistics. Integration with online payment went smoothly. Technical support responded quickly to our content management questions after the launch. The website was launched on time, as specified in the contract. Over the four months of operation, there have been no critical issues. Clients note that booking is easy and straightforward. For us, the most important indicator is that since the website's launch, the number of online bookings has tripled, and the workload on our administrators has decreased. I recommend AHEAD as a reliable and thoughtful provider for complex projects that require more than just a "business card" but a working business tool. The price matches the quality and results."
— james jam · 4 months agoUlitsa 2 Liniya, 61, офис 36, Omsk, Omskaya oblast', Russia, 644076Merit Score 3.30
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