wemakefuture (a brand by relyon AG)

I signed up for a free consultation via Integromat's own "recommend a consultancy" feature and within 30min Sebastian had solved my sequence problem. Very highly recommended. Hopefully I get to work with WeMakeFuture again and actually pay them something next time!

Well, I had a good experience with you as well. I tell you things, you are transparent on the timeline, you tell me cost upfront, advise us on better ways to optimise cost long term, you answer fast and you do the job you say you do. This already is less than 10% of contractors, all fields mixed. Thank you, I greatly appreciate.

Wow! These guys are amazing and very knowledgable with anything you can think of in terms of automation. I really appreciate all your help and advice. I would highly recommend hiring this team.

Experiences with WeMakeFuture – Room for Improvement in Communication In general, WeMakeFuture's services are fine. However, their communication leaves much to be desired. In January, we received an invoice whose basis was incomprehensible to us, as we did not, to our knowledge, use the corresponding service during that period. We therefore requested clarification. Unfortunately, despite multiple attempts to contact them (two emails and a phone call with a voicemail message), we received no response whatsoever. Instead, we received two payment reminders and finally a formal demand for payment. It is regrettable that a fundamentally sound service is overshadowed by such poor communication. There is definitely room for improvement here.

"The company name 'we-make-botched' would unfortunately better reflect our experience. Our collaboration with this company was disappointing and plagued by several problems: Initially friendly contact, which deteriorated significantly after the order was placed. Massive delays: The project took many times longer than originally agreed upon. Incomplete and faulty work: The order was only partially completed, and there was no willingness to correct their own mistakes. Refusal to rectify errors: When we inquired about correcting errors, we were referred to other companies. Cut-off communication after payment: After the order was completed and problems arose, telephone contact was discontinued, and our communication was blocked. Demand for additional costs for error correction: Additional costs were demanded for correcting errors that were caused by the company itself. Problematic data access: There were indications that access to our data continued even after we changed our passwords. Here are some excerpts from our written correspondence that illustrate these experiences." Evidence: Customer: "How do we want to handle future issues regarding troubleshooting the project you've already completed?" we-make-PFUSCH: "We don't currently have a maintenance contract. Let's discuss it. Our support team is currently very busy, so these issues are also coming my way. What? A maintenance contract for bug fixes???!!!" we-make-PFUSCH: "When I read 'I'm simply requesting fulfillment of our contract,' and we've already had discussions about payment of an invoice, I honestly don't have a good feeling about this." we-make-PFUSCH: "I won't waste any more time on this. I'd be happy to decide whether we should adjust this. As I said, 1-2 hours' notice for payment support, or we'd be happy to recommend you." (Note: This recommendation was also ignored.) we-make-PFUSCH: "We at wemakefuture will not be doing the project, and our partner company, Wemakefuture, will not provide support. I can gladly recommend you directly. I don't want to work with you any further. Hello Allex, see if you can fix it. A freelancer can fix your problem in 2-4 hours. I want your automation to work, but I don't want a client relationship with you. All the best – I'm blocking your email now." (Note: This happened after the order was accepted and the money had already been paid.) Overall, our experience was extremely negative. Due to the aforementioned problems, I cannot recommend this company.