WebMarketers

Fantastic team and results. We worked with WebMarketers for our company rebranding, video and website. Very happy with the results and highly recommended.

We worked with WebMarketers to revamp our website and resolve some email issues, and the experience was excellent from start to finish. They handled everything quickly, effectively, and with great attention to detail. The process was smooth, communication was clear, and the results have been fantastic. Highly recommend Kyle and his team for anyone looking for professional, reliable digital support.

I normally don’t write reviews like this, but I feel obligated to share my honest experience with WebMarketers. I was with them for approximately 3 years. They will likely target my business back now because of my review, but after Kyle's response, I just could not stay quiet. I think everyone will find my review to be fair and truthful. To be fair, things started off well. Communication was great, there seemed to be more structure, and I felt like they cared about results. In my opinion, things noticeably went downhill after Evan, their former COO, left the company. Over the last year of working together, our lead volume consistently declined until we hit some of the worst results we had ever seen. I repeatedly raised concerns, but I did not feel there was a meaningful or proactive response, nor could they explain it to me besides trying to sell me on a new website or telling me to increase my ad spend, which makes no sense as they always mentioned how my cost per acquisition is half what it used to be, so naturally you should get more with your ad spend if that was the case. You can't say both and not contradict yourself. After finally getting direct access to the Google Ads account after leaving to another smaller firm, I was very disappointed by what I saw. There were so many periods with little to no visible optimization activity despite the declining results. I also had others with Google Ads experience review the account, and the feedback I received was that the account lacked proper optimization and structure relative to what I was paying, and my account was basically just burning money for the last year. There were also website issues during the engagement, including broken links, incorrect or non-functioning phone numbers, and other problems that affect user experience, SEO, and conversions. This to be fair was not their fault as they did not make the website themselves, but they only brought this up after 6 months of complaining about declining results. What disappointed me most was the response when I raised these concerns. I asked Kyle to provide clear proof of the work completed, including the landing page work, optimizations, and additional services they referenced as justification for the fees charged every month (I paid them hundreds of thousands in the time I was with them). Instead of providing that documentation, his responses were defensive and dismissive, and he characterized the amount of money involved as “inconsequential.” Here was his full response: " I guess we will have to agree to disagree. Next time I guess we won’t be generous enough to let you take the ad campaign away which isn’t standard practice. Services were provided in alignment and many cases beyond the time paid for. You decided to take a different direction which is where we’re at. Following up asking for a discount at this point seems quite out of line considering your interest in keeping things professional. The services have been terminated and we are very busy. I’m also away on vacation right now. I will likely decline to answer any additional emails about inconsequential amounts of money after the period during which we’ve done business. I’m not sure why you wouldn’t be looking to just end things amicably where we did instead of creating animosity with no real positive outcome in mind." My issue is not that no work was ever done. My issue is that the level of transparency, consistency, communication, and value delivered did not match the substantial monthly fees being charged, nor did they actually deliver what was promised, except I basically got nothing for at least the last year I was with them. They also refuse to provide me proof of the work they did and that I paid for, which I am entitled to. Had they provided the proof, I would have just apologized and moved on. I understand this review may upset them, but this reflects my honest experience. I hope other business owners ensure they have full access, reporting, transparency, and accountability when trusting an agency with their marketing.

Outstanding Marketing Partner! Working with WebMarketers has been a game-changer for our business. Their team is not only creative and strategic but also deeply committed to understanding our brand and goals. From social media campaigns to brand development and SEO, everything they’ve done has delivered measurable results. Communication is always clear and proactive, and they consistently go above and beyond to exceed expectations. Highly recommended for anyone looking to elevate their marketing efforts with a reliable and innovative partner!

I’ve been recommended by a local business owner in Ottawa to use Web Marketers. After contacting Wes, he’s been an amazing help navigating through the details. His entrepreneurial dedication and passion makes him a top option to work with. Very knowledgeable and strongly recommend