Townsquare Interactive
Ranked #2 of 9 in Charlotte · How we rank →
Updated 2 days, 16 hours ago · Powered by Google
Overview
Friendly, attentive staff work to keep websites performing well, also offering marketing services for small businesses.
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Reviews
★ 5 · · 3 months ago
⭐️⭐️⭐️⭐️⭐️ Working with Townsquare Interactive has been an incredible experience. They completely transformed my previous website into something professional, polished, and truly reflective of my brand and services. The new design feels elevated, modern, and aligned with the vision I have for my practice. Beyond the aesthetics, their team has been instrumental in helping me grow my practice. From improved functionality to increased visibility and streamlined client engagement, I’ve seen a noticeable difference in how my business operates and presents online. Their support team is responsive, knowledgeable, and genuinely invested in my success. If you’re looking for a company that not only builds a beautiful website but also partners with you in your business growth, I highly recommend Townsquare Interactive.
★ 1 · · 2 months ago
Was talked into signing up with them, one week later before we even did anything to get started I asked them to cancel and they said they would cancel and I’d get a refund, but NO REFUND, the salesperson I spoke with blocked my number so I can not call or text him, I spoke with other members by calling townsquare direct and they said they will not refund my money because of the principle or me “signing up” and then canceling a week later. I asked them if getting a bad review was worth the $375 they took from my account and they basically said “yes, it’s the principle of it”. Whatever that means. So them getting $375 of my money was more important that being a good reputable company with good customer service
★ 5 · · 3 months ago
These guys have been great - Crystal and James both have been very helpful in guiding and demonstrating the various tools they have available. They've been informative, patient, and very thorough in showcasing their capabilities. But, most of all they have just been very easy to work with. They are competent and knowledgeable and just generally good people to work with. Highly recommend.
★ 1 · · 2 months ago
I’ve been working with this company for a month, and I can’t express how much of a headache it has been. The website took an entire month to go live after I had already paid, and even once it was up, I found mistake after mistake. I’ve had to go back and forth with them constantly. For example, I asked them to correct an error where they listed my suite number as 1 instead of 12. Instead of fixing it, they just deleted the suite number entirely. If they’re making mistakes on things I can clearly see, I can’t imagine the quality of the things I can’t see like ads or SEO. I do not recommend this company. The sales team knows what they’re doing, but once the sale is made, you’re just another number. Update***** This is what they’ve decided to do now. I honestly don’t understand if they just don’t check their work. This has turned into a complete nightmare.
★ 5 · · 4 months ago
So far, my experience has been very positive. I have only had an initial introductory call, but Emily was extremely knowledgeable, professional, and thorough. She took the time to answer all of my questions clearly and made the entire process easy to understand. Based on this first interaction, I feel confident moving forward and look forward to working with Townsquare Interactive.
Details
Address: 200 S College St #400, Charlotte, NC 28202, USA
Website: https://townsquareinteractive.com/ ↗
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