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Ströer Online Marketing
Ranked #2 of 9 in Stuttgart · How we rank →
Updated 1 month, 1 week ago · Powered by Google
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The Ströer online marketing team provided excellent service. They did a great job and the follow-up support is also excellent. I am very satisfied with the professional input and the result of their work. I can confidently recommend their work. Thank you
excellent co-operation, very well-informed contact persons who responded quickly, implemented our wishes as a customer quickly and comprehensively and understood what (and who) we wanted to achieve with the campaign. With the measures implemented by Ströer Online Marketing, we were able to increase coverage; they have helped to make our brand more visible in the German market.
This company's practices are deceptive, and fraudulent. They've been charging us 46.41 € per month to have our business information displayed on obscure websites (who still uses Navmii/TomTom/Nextdoor?). To date, we've paid a staggering total of 2227.68 euros for absolutely nothing. Despite this, we've had to personally update and enhance our listings on Google Maps and Facebook. From a business standpoint, the value of their service is non-existent, and I find no justification in paying them. I can manage this myself far more effectively. Upon contacting them to terminate the contract due to the lack of results, we explicitly expressed our desire to cancel the service. Yet, they've made the process convoluted, asking us again if we want to cancel. They've employed arbitrary rules to trap us for another year, using senseless justifications. I refuse to remain silent and be subjected to this treatment. These include our cancellation request, their subpar website interface, and the irrelevant platforms they promote. Their practices are a complete swindle. As customers, we deserve to have our voices heard. They aren't rulers; they cannot summarily reject our requests and force us into another 12 months of incompetent service. If a company refuses to treat its customers with respect and coerces them into paying for a substandard service, they should be prepared for negative feedback like this.
I have just changed the one star that I previously gave, to a five star. Not because I tend to be easily persauaded but because I got a phone call from Ströer and this is the kind of response I expect when I pay for a service. In fact I got two phone calls and now I am back on track and looking forward to continue using the product to advertise my business. Big thanks to a guy called Olaf, he is the kindes person in all of Germany. If you are having any problems with using your product, call and ask to talk to Olaf!
STRÖER Online Marketing and our account manager Johannes were knowledgeable and expert when managing our Google Adwords. They were always attentive and coped well with a large budget. I would happily recommend them to people looking for an expert digital marketing agency.