Rivercity Technology Services Ltd.

I just wanted to take a moment to commend Erik for the quick turnaround and support on the email access request. Everything was handled efficiently, and I appreciate the responsiveness in getting this set up. Thank you for the continued support—it makes a big difference in keeping things running smoothly on our end.

As a financial advisor, cyber security is fundamental to the success of my business. River City Tech has given me peace of mind with the support they provide. They keep me and my staff up-to-date on important tech developments. They take the lead on recommending hardware my staff and I need to succeed. They’ve recommended hardware and software that’s improved our productivity while keeping my office data safe. Anytime my staff or I phone for support, they provide answers that are easy to understand. I’ve had to call after hours and was treated with the same courtesy.

I have the pleasure of working with Rivercity for our IT needs, and I cannot recommend them highly enough. From the very first interaction, their team demonstrated professionalism, expertise, and a genuine commitment to understanding our unique challenges. Their proactive approach to problem-solving was a standout feature. They not only provided innovative solutions but also took the time to educate us on best practices for optimizing our technology. The communication was seamless, with regular updates that kept us informed throughout the process. Most importantly, their customer service is exceptional. Anytime we faced an issue, they were quick to respond and resolve it, ensuring minimal disruption to our operations. It’s clear that Rivercity values their clients and strives to build long-term relationships based on trust and reliability. If you're looking for an IT partner that combines technical skill with outstanding support, look no further. They have truly made a positive impact on our business.

EDIT: (April 2026) More 5 star feedback from our team to RCT. They have been able to find a solution, and fully execute/assist in a complex request relating to reorganzing our Microsoft 365 email to function more efficiently. Something that was well beyond our scope - and well beyond the scope of other companies we had discussed the options with. Extremely happy with our continued partnership and the quick support we continue to receive. We moved to Rivercity Technology services Spring of 2024 and could not be happier. They have provided us the IT support we need, high level suggestions on process security. The level of support is fabulous and they are super quick to reply to any and all issues. Very happy to be working with them!

We’ve been working with Rivercity Technology Services for our cybersecurity, IT support, and hardware sourcing, and they have consistently exceeded our expectations. Their team is highly responsive, communicates clearly, and follows through thoroughly on every request. What sets them apart is their deep understanding of our business, allowing them to provide custom solutions that truly work for us. Whether it’s troubleshooting, training, or proactive security measures, we know we’re in good hands. Highly recommend Mitch, Erik, and team!