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Rafuteru
Ranked #2 of 8 in Tokorozawa · How we rank →
Updated 1 month ago · Powered by Google
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I didn't have much time, so I had to look for a property in one day, but thanks to your efforts, I was able to find an apartment that met my needs. Since I was unfamiliar with the area, I was very grateful for the advice I received about commuting conditions, etc. I'm glad I asked Raftel for help, as they were very attentive and polite. I'm looking forward to moving 😊
I was unfamiliar with the area and had little time to spare, so I was grateful we were able to successfully reach a contract. I stated that I couldn't compromise, and presented various conditions from the pre-visit meeting. Even though I struggled to make a decision, you patiently listened to my basic questions and concerns, which helped me find a property I was happy with. Even during the viewing, you taught me how to take measurements, and when I said, "I want to know how the hallway sounds," you even exaggerated and ran over to help me, lol. I'm looking forward to moving in. Thank you very much.
As this was my first time living alone and signing a rental agreement, I had many anxieties, but I received very thorough support from start to finish, which allowed me to proceed with the contract with peace of mind. They kindly answered all my questions, making it easy to understand even for a first-timer. The office was also conveniently located near the station and open on Sundays, which made it easy to visit. Thank you very much.
Since the move was decided suddenly at the end of the year, I was unfamiliar with the area, but they were very sincere in introducing me to the atmosphere of the new place and the property, so I was able to ask them for help with peace of mind. Thanks to them, they introduced me to a wonderful property, and I can now move with peace of mind. Unlike major companies, they were very considerate and treated me with kindness, and I am very satisfied (^^)
From property search to contract, the service was quick and very courteous! Despite my many requests, they suggested many rooms, and when I had any problems or concerns via LINE, they contacted me right away. I was worried about my property search, but thanks to the wonderful person in charge, I was able to decide on a room with peace of mind.