Primal

I would like to take this opportunity to thank Primal for the positive progress in my company’s digital performance, especially the noticeable improvement in both our organic and paid results. I am truly happy with the progress we have achieved so far, and I genuinely believe it will continue to grow to even greater heights with Primal’s support. A special shoutout and heartfelt thanks to Celine Lee, our amazing PIC. I truly appreciate how she and her team take the time to understand our business deeply. With her technical expertise and strategic insight, she is able to advise us on what is most suitable and necessary for our business, while still being mindful of our budget capacity. I especially appreciate her patience in explaining things clearly to both me and my team, helping us better understand what is needed at this phase of our digital journey. We look forward to continuing this partnership and achieving even greater progress together in the future. Thank you, Primal.

Primal is the easiest agency I hv worked with. Love working with Bianca. The communication with her is always smooth and she is very helpful, very responsive. Her proactiveness is amazing—even before we had the chance to raise any questions, she had already changed the designer to make sure the artwork fits our branding perfectly and looks stunning. On top of that, her monthly reporting is super detailed, and she’s been doing a great job driving our Shopee ROAS. Satisfied with her work!

Overall, we’re very satisfied with the progress in our SEO, and the Primal team has been very helpful. We really enjoy working with Mien, she’s always responsive, takes initiative, and her practical advice makes a real difference.

The company that I work for given me the opportunity to work with Mien from Primal who look after our need for a year. Mien is very helpful and being professional in helping our SEO effort, giving us good suggestions to improve our market present. Given the opportunity we will come back to Primal once more in our future projects.

It's absolutely joyful to be working with Joy and the team at Primal. As a marketing partner, my team and I enjoy working with Primal team. What stood out about them is their clear, responsive and very structured communication, which helps the collab process so much easier and so the quality work and timely deliverables. They are pretty flexible, adaptive too, so the work process is breezy. Joy (our account manager) has strong project management skills, she understands our concerns when it come to work quality, SEO marketing strategy and excellently liaises between different parties. Definitely highly Primal to any business considering working with them.