My Digital Lock Pte Ltd (Yishun) Number 1 Digital Lock in Singapore (HDB Door/Gate/ Hotel Mattress

I recently purchased a digital lock and had a great experience with the installation. Mr. Mani was exceptionally helpful and patient throughout the entire process. He arrived on time, worked efficiently, and paid great attention to detail to ensure everything was installed perfectly. What really stood out was his professionalism and friendly attitude. He took the time to walk me through all the features step by step, answered all my questions without rushing, and made sure I felt confident using the lock before he left. Even after the installation, he double-checked everything to ensure it was working smoothly. It’s rare to come across someone so dedicated and customer-focused. Truly appreciate Mr. Mani’s excellent service—highly recommended!

I had a great experience with Kumar for my digital gate lock and door lock installation. He handled the entire process very professionally—from setup to final checks. His workmanship was neat and precise, and he ensured everything was perfectly aligned and functioning smoothly. What stood out most was his patience in explaining all the features and providing clear, step-by-step instructions on how to use the locks confidently. He made sure we were comfortable before leaving. Overall, Kumar did an excellent job. Highly recommended for anyone looking for reliable and quality digital lock installation!

Mani installed the lock within minutes. He also guided me on how to operate the lock with different unlocking methods. Perfect service! Unfortunately, the door lock cannot be installed as my existing door is unable to support the dimension. I thought this should have been checked prior to confirmation. I have to make a decision to accept just the gate lock with a slight discount but forfeited all the free gifts that comes with the bundle purchase. Installation is 5* but overall experience is average. 🙃

I would like to commend Kumar for his outstanding professionalism and service. He was highly responsive and demonstrated great intelligence throughout the installation process. His guidance and patience in teaching me how to set up the digital bio-data management system were clear, simple, and easy to follow, making the experience seamless. Kumar’s dedication to his work is remarkable. After completing my installation around 1pm, he immediately attended another impromptu appointment to change a door plate, showing his commitment and reliability. His seriousness, genuineness, and hardworking nature truly set him apart. Kumar deserves recognition for his excellent work ethic and customer care. Thank you, Kumar, for making my day pleasant and worry-free.

Very happy and satisfied with the purchase and experience with My Digital Lock. Actually, this is my 2nd purchase with them. This time changed my gate and digital locks. Ren, our sales agent (Tampines 1) is very helpful and responsive. Wasn’t pushy and let us take our time to look through product catalog. Explained different features of the lock very well. The installers, Ajay and Yan were great. They were very efficient and professional. They diligently cleaned up the mess from all the drilling. Patiently explained the features of the lock, and then set us up with the num lock setting, fingerprint and facial registration etc. Highly recommend them!