Infinity,CO.LTD.

While we were busy preparing to open our clinic and didn't have the resources to focus on MEO (Map Engine Optimization), we were introduced to your company, and you've been handling our MEO since we opened. Your flexibility in handling service usage, your prompt updates, and your responses to reviews are incredibly helpful. Once, when our Google Maps information was mistakenly displayed as belonging to a completely different company, you noticed it immediately and resolved the issue without it becoming a major problem. Your daily, constant monitoring provides meticulous support, even in areas we might not notice ourselves, which gives us peace of mind. You are a company we would definitely like to continue working with. Thank you for your prompt and sincere service! We look forward to continuing our collaboration.

I used Infinity as an agent for the recruitment website Free Job. I had only intended to use them for a year, but I accidentally let my listing automatically renew for another year, so I paid the penalty and quit. I guess the first person I spoke to had a problem, or maybe he remembered that I had told him to call before renewal. Even though I was able to contact him until 20 minutes ago, he didn't answer the phone and ignored my emails. He was such a pathetic person, I was shocked. I wonder if he was just a part-timer. He put me through to the person in charge, but a month had passed and I still hadn't heard back, so I contacted him and he said, "Please wait a little longer." A month had passed, so I emailed him, but he hadn't contacted me in four days, so I contacted him. His lack of responsibility was so great it was almost laughable. I was annoyed, so I asked him to replace the first person who had stopped answering my calls, but he said he had left the company and was no longer there. But he still said, "Even though you've left, should I let you know if anything happens?" Such incomprehensible responses. He quit, right? Is it really worth quitting? The five-star reviews I guess they're just making their employees write them. Please do your job properly. RI-G Co., Ltd. If you call me, I'll give you more details.

After starting my business, I thought I was the only one using my personal cell phone for a year, but then I was told that switching to a corporate cell phone would reduce costs, so I decided to switch. The usability hasn't changed at all, the sales person who came to see me was very polite, and they provided thorough follow-up after the switch, so I felt very reassured. I would definitely recommend them, including the sales person, to other acquaintances who need advice.

We are using your company mobile phone. You have been very quick to respond to our requests. We look forward to continuing to work with you.

The after-sales service is terrible, so you should avoid them. The person in charge changes constantly, which makes me think it's a black company. Points: - My purchased phone had a defect, and since I had a free repair and replacement package, I requested it. I was told a representative would visit, but then I was ignored. After numerous attempts, a date was finally set, and they checked it, but they spoke informally, didn't confirm the problem, just fiddled with it, and even doubted it was broken, asking, "Isn't it broken?" However, after I explained the problem and showed them, they reluctantly agreed. (Three weeks wasted just on a phone replacement.) - They frequently call to solicit new services, but ignore all other inquiries. - The service is so bad that when I refused their solicitation, they avoided the representative who refused and started calling another phone number I had contracted with, constantly trying to solicit me again. - Suddenly, I received a call saying, "We've transferred our operations to another company," but then later, Infinity called again and said, "We're still doing the same work." Mysterious. → Has my personal information been leaked? Ultimately, I felt so disgusted that I canceled my phone contract and changed my phone number at a different location. You absolutely shouldn't sign a contract with them, and you shouldn't work for them either.