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Infinity Air Pte Ltd - Aircon Specialist
Ranked #4 of 4 in Toa Payoh Β· How we rank β
Updated 3Β weeks, 4Β days ago Β· Powered by Google
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We had a wonderful experience installing air conditioners for our new home. Before our renovation even started, Alvin personally came over to inspect our house. He was very patient, took the time to explain everything clearly, and gave us professional advice that helped us make the right decisions. After the renovation was completed, Ko, Nyi, and Sam came to do the installation. They were careful with our newly renovated house, and very skilled β the entire process was smooth and efficient. We are very happy with the service and would highly recommend their team to anyone who is looking for a reliable and professional aircon installation service!
Had been using their services for ac repairs and servicing whilst having an insufferable Samsung ac set bought from courts and whilst the ac has been a headache, infinity air has been a godsend in assisting me thru the numerous issues over the years. We decided to purchase a new Mitsubishi electric ac directly from Infinity. Lynette and the entire team came in strong and gave us the best work ever. If you do need a reliable team/company that will deliver, I definitely do recommend Infinity Air Pte Ltd. Ps: once again, thank you Lynette
ππΌππΌI would recommend Infinity Air to ALL especially for those who has Air Conditioning from Samsung Virus Doctor Unit to repair or service. β Explained with details on faulty. β No hidden charges. πββοΈπββοΈVery punctual and friendly. ππΌWork neatly and problem fixed in no time!. πWill contact them again for regular servicing from now on. Thank you!
Run away FAST from this company. Extremely disappointed with this company's lack of reliability and honesty. We had been using Infinite AC for a couple of years now. During one of the recent routine maintenance, the technician advised us to do a chemical wash aka optional and, he claimed that we cannot do it on the same day as our neighbours are not informed prior. So we decided to arrange for another visit to do the chemical wash. My bro called CS Jessica to schedule the appointment for it and had confirmed with her that their technicians will conduct the notice to the neighbours below. Lo to behold, on the date of appointment, no one shows up, no calls to informed. Upon checking the the CS, they informed us that the appointment wasnβt arranged. Fine, we will do it another day. On the day of the appointment, the first thing that the technician asked was that had we informed our neighbours on the chemical wash, which comes as a surprise as this was agreed that the technician will do the informing. And we did not have this issue/concern when we engaged other Ac servicing vendors prior to Infinite. After many conversations with the technicians and calling the CS, one of the technicians finally bulged and went downstairs with my dad to do the informing, which we are thankful for. While we thought, this case was successfully resolved and the service can be done. CS Jessica, insisted the technician to pass me the phone claiming to want to talk to me. The tone used was inappropriate and provoking. I couldnβt suppress my disappointment anymore and I blew my top (mind you making arrangements to be at home for the reschedule dates for AC and being push the blame to wasnβt pleasant). No apologies and making statements like βI have already informed your brother on the notice to neighboursβ which diverse vastly from what was informed to us. The technicians might do a good job, but with this kind of service standard from the backend. I personally would not recommend this company based on this experience. If you wish to engage, do so at your own risk.
Das, Min and Faruk are professional and efficient. Highly recommended. Thank you