Ginza Diamond Shiraishi Niigata

We were assisted by Kimura-san at the Niigata store. Thanks to their detailed explanations and kind support, we were able to try on many wedding bands that caught our interest. I had a great time selecting the perfect ring, and in the end, I found my ideal wedding band at a fair price. Thank you very much! (^_^)

I made an online reservation to purchase an engagement ring. It seemed like it would be easier for a man to go alone, as it's less crowded in the mornings. Just for your reference… This was my first time buying a ring, and I knew absolutely nothing about diamonds or rings, but the staff explained everything very carefully. I visited other stores, but I decided on this one! I went with my partner, and we were able to compare and try on many rings, which was very helpful. Thank you! The designs were diverse, and the warranty seemed solid, which led me to choose this store. I'm so looking forward to the day I receive the ring! I hope to do business with you again in the future.

This was the first shop I went to when looking for a wedding ring, and I decided on this one that very same day. I was honest about the fact that I had compared it with other brands beforehand, but I was glad that they were able to understand my preferences from that. The after-sales support was also excellent, which made me feel at ease.

I previously purchased a wedding ring and an engagement ring from you. You were very helpful on that occasion. The other day, I came to have my wedding ring resized and cleaned, and they did something called ultrasonic cleaning, but the oil from the hand cream I had applied just before was still there and there was no change in the shine, so I felt there was no need to go out of my way to come to the store and have it cleaned. If there are several types of cleaning, I would have liked to know what they are.

I visited the Niigata main store several times, and the two concierges, Ms. Tanabe and Ms. Yoshizawa, provided extremely courteous service. Thanks to them, I was able to calmly look at engagement rings. Their explanations were concise and smooth, and I was impressed by how thoroughly they listened to my requests. To be frank, I was impressed that they didn't just try to sell me something. They explained everything to me until I was completely satisfied, including the quality of the diamonds, sourcing methods, after-sales service, additional services, and more, allowing me to purchase my engagement ring without any worries. I would also like to consult with them about wedding rings.