Diverse Website Design

Subject: Please read before paying to avoid a similar experience. I am sharing my personal experience and perspective only. This review reflects how I personally experienced the process, and others may have had different experiences. While the design work itself has a nice aesthetic, the process caused me significant stress. Despite positive reviews I had seen, my experience was unfortunately very different. My Experience: Company Structure: The developer stated they have a team of over 70 employees and thousands of projects. From my perspective, there was no support staff available (NOT EVEN ONE!!! ) to answer the phone while he is overseas. It felt like a one-person operation. Had I known this, I would not have moved forward with their service. Deadlines and Availability: We agreed on a January completion date. The developer went abroad and was unavailable until the 24th of the month. In my experience, leaving a client without phone contact during a critical deadline is unprofessional. Whats app is free and he refused to connect via it. He was available via email only. Had I known in advance that there would be no phone access and no one in Melbourne to assist, I would not have booked or paid for the service upfront. Project Brief: I provided instructions for a dark blue design to match my existing branding on Facebook and Instagram. Initially, I received a black and purple version themed around Spiritual Reading, which is unrelated to my Numerology software. Later, I received a green version. After numerous emails and a long struggle, a blue designs were finally provided, though not the exact color requested. I approved it because I was exhausted and wanted to complete the project, but delays continued. Phone Calls: During our call on 7/1/2026, I experienced shouting and language I found disrespectful. When I mentioned that I felt this was unprofessional and concerning Roman became even more agitated, shouted very loudly, and said that I could not tell him how to run his business. Being treated this way as a client was very distressing. Corrections and Dispute Context: THIS IS A FRAUD!!! A few tiny requested changes were made AFTER I initiated a formal dispute with my bank. THIS IS A FRAUD!!! From my perspective, this timing created the impression that a few changes were only made during the dispute process in order not to give money back. How is it possible? Refund: The developer did not issue a refund. In my experience, this confirmed that ending the engagement was the right decision. Personal Note: I am a Jewish Israeli woman, born in Australia. I hope my background did not influence the way I was treated. I share this as part of my personal experience only. Conclusion: A visually appealing design does not compensate for missed deadlines, lack of communication, or the way I was treated. I felt deeply let down and emotionally shaken. I strongly advise others to keep detailed documentation of all interactions. Take photos all the time. Again, despite positive reviews I had seen, my experience was unfortunately very different.(My name is Ela/ Lea or Shirley)

Highly recommend Roman and his team. they have been outstanding in communicating, understanding our needs and producing an outstanding result for our website. highly recommend

Roman and his team delivered a great product after being patient enough to deal with our super particular, evolving requirements. The level of communication was awesome! We now have a very professional looking website and the confidence to know that if we do have any further queries in the future they will still be there to help.

I strongly recommend Diverse Website Design for a better-quality website at a competitive cost compared to Localsearch. I’m very happy with their service, and they were always willing to make design changes whenever I requested. Thank you again, Roman and the team!

Diverse Website Design was fantastic to work with; professional, efficient, and quick to deliver results. Their pricing is very competitive, and the quality of their work is excellent. I’m extremely satisfied and highly recommend them to anyone needing a reliable website designer. Thanks Roman and Team!