Bespoke Learning Centre (Yishun Khatib) - Student Care Tuition Centre

Moved from Commit Learning to Bespoke. Compared to Commit, it different in below: 1. Teacher help practise the spelling and Ting Xie. 2. Open until 8pm (Commit 6:30pm), have air-conditioning. 3. Can fetch any time. (Commit if you late a minute have to wait hours for next slot to fetch kids, strictly no compromise) 4. Teacher more patient, talk loud to student but not shouting. (Compared to Commit teachers keep shouting at student) 5. My child is happier there.

If I could give zero stars, I would. Do NOT register your child at Bespoke Khatib. The level of negligence here is appalling. The teachers failed to pick up my daughter twice in two weeks. This isn't just a "mistake"—it is a recurring safety failure that shows they learn nothing from their errors. There was an incident happened on 30th Jan, Friday where they failed to pick up my daughter and her friend from the bus stop simply because they assumed there was no school, without even bothering to verify with the parents. Similarly, another incident happened at 6th Feb, Friday, where they failed to pick up my daughter when she is alone. Worse still, the management is a total mess. The Cluster Head, Bernard, doesn’t even know his new teachers' names, which points to a massive internal organisational issue. There is clearly zero respect for leadership and no communication. To top it off, on the day of the incident, the teacher Qilah at the centre kept rejecting my calls instead of facing the situation. Teacher Qilah even said that she would take a photo of my child when my child was not picked up. At least, they should show some effort to find the kids that were not picked up. If you value your child’s safety, stay far away from this place as the teachers will not account who is missing. In addition, the upper management fail to give an apology to the parents and only rely on Bernard, the cluster head to communicate. This showed a lack of respect to the affected parents regarding their mistakes in oversight for failing to correct the mistakes twice. I should not have believe they will change after the first incident. Please learn from my mistake.

At Bespoke, the teachers are both professional and knowledgeable, creating a supportive and engaging environment for learning. The staff are approachable and make the center a welcoming place for students. My child enjoys attending Bespoke for after-school care, and I appreciate the wide range of activities available, especially during school holidays. They also assist with homework and provide additional assessments, which has been incredibly helpful. Overall, Bespoke offers a fantastic balance of education and recreation, and I’m very pleased with the care and support my child receives.

Bespoke Learning Centre has been wonderful for our kid. Ms Natasha and all teachers are caring and friendly. My child feels happy and safe there. The teachers help with schoolwork which takes a huge load off for us parents. The students are also taught about the importance of chores. My child enjoys the food here. We are glad we found this student care centre.

Don’t recommend for this learning Center at wisteria mall. The teacher and staff and so call manager can’t give a answer 1st - teacher keep come late and make us wait 2nd - the admin staff change the teacher for the day without informing the student parent 3rd - for primary 1 math , they teach the kids by using calculator and is not the first time. 4th - the manager keep reject me to say to the higher authority. Think twice if you gonna send your kids to here.