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Ranked #7 of 10 in Alicante · How we rank →
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We've worked together on several team-building projects, and they always have solutions for everything. Great team, a pleasure working with you!
I went to have my digital kit processed. Marcel helped me. To sum it up, I trusted them, and instead of doing their job, it expired due to lack of processing, even though I notified them of the approval within the established timeframe. I don't like to leave negative reviews, but in this case, I feel it's necessary because of the inconvenience they've caused me.
Highly recommended. They handled my digital kit, and their professionalism, reliability, and attention were top-notch. Jose treated me extremely well, and the entire team helped me at all times. I'm writing this review because I had a bad experience with a previous digital agent, and the difference in treatment was dramatic. The website looks fantastic. They used artificial intelligence to advise me on a bit of my page.
I managed the Digital Kit for my Pilates studio with this agency and I'm very happy with their work. I had the pleasure of working with Jorge Casasola on the web design, and he was a great help. He completely grasped my vision and contributed other very useful ideas. I found them through a recommendation, and it was definitely worth it.
After giving my experience with this company a 1-star rating (without a written comment), they tracked my identity using only my first and last name, located my LinkedIn profile, and contacted me to question my opinion. I have reported this to the Spanish Data Protection Agency (AEPD). /// My response to their reply: //// Their actions violate Article 6 of the GDPR: they processed my personal data (linking my anonymous review to LinkedIn) without a valid legal basis. - Without consent (Article 6.1.a) - Without a contract (Article 6.1.b) - Their "legitimate interest" (Article 6.1.f) is illegitimate: my right to privacy and freedom of expression prevails (Recital 43). Furthermore, they violated: - Transparency (Article 13) - Data minimization (Article 5.1.c) The complaint to the AEPD is ongoing.