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株式会社ブレイクスルー本社
Ranked #3 of 3 in Nagoya · How we rank →
Updated 1 month ago · Powered by Google
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They showed up unexpectedly, saying they were making the rounds one by one. I'm also at fault for not telling them I was in a hurry, but they didn't explain how long it would take, and when I listened carefully, it turned out to be about signing up for an internet connection. Even though I told them I was in a hurry, they made me register my payment method on the spot and instructed me to plug the router into an outlet, which seemed very suspicious. I was stressed out over canceling something halfway through, so I signed up for the time being. However, when I calmed down and compared it to my current internet connection, they were far cheaper, had no problems, and had a stable connection, so I decided to exercise my cooling-off period. I was an hour late for an important appointment. I really wanted to be well prepared before going out, so I can't forgive them. Shouldn't you make an appointment in advance for such important matters?
I successfully completed my SoftBank Hikari contract earlier. Thank you so much for visiting me multiple times and for your thorough explanations. I was a little worried after reading some reviews, but the person who assisted me was very kind and helpful, and they even provided a detailed comparison with other companies, so I was able to complete the process with confidence. I also received a discount on my smartphone, so I'm really grateful for the price savings.
They're visiting each house individually to switch to 5G. A salesperson came to my door saying they could replace my WiFi for free if I met the requirements. They said SoftBank would call me later and needed my address, but I declined because I was suspicious. As soon as I closed the door, they seemed to think I was gone and started badmouthing me. It was very unpleasant.
A SoftBank Air sales representative came to my door and explained things to me in detail, but I didn't want to sign a contract right away, so I declined and closed the front door, and then I heard people swearing at me in front of the door. I think they should have been a little more considerate.
The service was excellent and the discussion went smoothly, which was very helpful. The explanation of the contract was easy to understand, so I was able to listen to what they had to say comfortably. I look forward to working with you again in the future.