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ИТС ПЛЮС
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Horrible company, we bought the program, and they sent us the basic version, and it was cut down. We wrote an email, called, the manager suddenly stopped answering the phone, another manager was busy, they don’t reply to emails, I connected three specialists, they all said in one voice, this is not the basic version, I sent the manager a link to the basic one. Silence. There is no CRM, no prices, everything is skewed, a technical specialist of the same company installed it. Don’t buy anything from them. We wrote a letter to 1C technical support, how can you trust such companies to sell products. Part of the program is in English, part is in Russian. I immediately asked questions during installation, he said that this is how it should be, it was necessary to update. The specialist also started twitching, why did I press the update button, it can be done in a month. I'm saying, you have to set it up, that's what the manager explained, he freaked out. What kind of service is this? Absolutely awful.
I've been working with ITS for four years now. The service is impeccable and high-quality. I'd like to thank Evgeny Muravyov for his time in servicing me with Fresh. Everything is top-notch. I wish you continued success and growth! Happy New Year!
We purchased a 1C product from ITS Plus and signed up for service. ITS Plus helps us quickly and efficiently solve complex 1C automation problems. The sales department provided us with exactly what we needed for our work. Technical support is top-notch. We are very pleased that we chose this company.
Mercury LLC has been working with ITS Plus for over five years. Updates are always on time, and all questions are answered. We highly recommend them. We are very pleased with Alina, the software update specialist. Our service has been extended until 2025, and we'll continue working with them.
We contacted this company to help us migrate from Complex Automation 1.1 to Complex Automation 2.0. We've been using the program for over 10 years, and during that time, the database had accumulated numerous errors, including issues with document posting and invoice distribution. Over the course of a year and a half, we contacted various companies hoping to migrate to the new version, but a full migration was never completed. Some errors were partially corrected, and the database worked reliably for a while, but then the problems returned. After another search for specialists, we stumbled upon the guys from ITS Plus. What can I say: they know their job. While there were some difficulties, they managed the migration seamlessly, for which we are very grateful. We've been using the new version for three months now.