ユーミーらいふ海老名店 (株)ユーミーネット湘南

Thank you for your assistance in finding a property. You listened carefully to my requests and suggested properties that met my criteria. You answered all my questions politely, which made me feel at ease throughout the entire process, right up to signing the contract. The atmosphere in the office was also pleasant, making the apartment search a comfortable experience. I would definitely use your services again if the opportunity arises.

Thank you so much for all your help. Due to a mistake by another real estate agent, I had to move in a week, so I found you through word of mouth and called you right away. You immediately made various phone calls and negotiated to ensure that I could move in a week. I was also surprised that all the houses you suggested were to my liking. lol You also explained the necessary steps leading up to the move, giving me an idea of ​​the project's progress, such as the date the appraisal would be approved and the date the contract would be signed, which was very reassuring. When I mentioned that I needed a large washing machine, you said, "Let's eliminate any concerns you might have!" and even let me look around the property, even though it was just a walk-in. I understand this was a special case, but you were very responsive and easy to contact, so I was able to leave everything to you with peace of mind. I regret not having asked you to help from the beginning!!! lol If I ever move again, I'll definitely ask you to help me without hesitation. Thank you so much for your prompt and courteous service, even with the difficult conditions of a pet-friendly property.

I don't even want to give it a 1 star rating. Kimura's response. I thought they were a good real estate agent from the viewing to the signing of the contract, but after signing the contract, the house cleaning fee doubled. Then, I received an email from the real estate agent, and I replied, but over a week passed and they still hadn't contacted me (they emailed me three times during that time), so I called them. After getting the keys and checking the room, I found hair, dust, and scratches that weren't there when I viewed it. I called them about it, but they insisted that the management company would contact me. This is a real estate agent that ends once you sign a contract. I thought everyone was writing these reviews when they were excited after signing a contract. Postscript: They explained that they would do house cleaning, but the management company said that they had done deodorizing and anti-mold treatment...that's not what they explained...

Kimura-san was in charge of our move! Thank you so much for your thorough and courteous response despite our short notice. We were very satisfied with the guidance you provided, which was tailored to our requests and offered various suggestions. We will definitely ask you to help us with our next move!

This was my first time looking for a rental property in this area, and I received incredibly kind assistance. I appreciate how quickly they responded to my repeated changes in requirements. I was able to rent a property that I was completely satisfied with.